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| How to book your tour with Red Lotus |
- Booking Your Tour
- Cancellation Policy/Fine Print
Booking Your Tour:
Booking with Red Lotus Tours is easy. Just follow the simple steps below and begin planning your journey!
Step 1. Fill out our online Registration Form. Be sure to read our Cancellation Policy.
Step 2. If you prefer not to use PayPal for your credit card payments, you may phone our office directly (Toll-free 1-877-415-6055) with your payment information.
We accept Mastercard and Visa.
Step 3. Buy your medical insurance (required) and trip cancellation insurance (recommended).
We suggest: USA: www.travelexinsurance.com Canada: www.bcaa.com
Step 4. Pack your bags!!! We will e-mail you a "Red Lotus Trip Planner" that will help you decide what to bring and what to leave at home.
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(Click the button to book your trip through PayPal) |
Because our tours are small and specialized we prefer to talk with each one of you individually. This way, we can answer all your questions, and get to know each other a bit. So don't hesitate to call us!
For those of you wanting to put your whole trip on your Visa or Mastercard we have good news! Red Lotus will now be accepting Visa and Mastercard for the entire price of the tour.
Cancellation Policy |
Once you have paid for your tour, if you need to cancel the following charges will apply:
Cancel by May 15, 2010:
- Full refund minus $75 admininstration fee
Cancel between May 15 and Sept 15, 2010:
- Refund all payments minus $500 deposit
Cancellations after Sept 15, 2010:
- No refunds, no exceptions.
Full payment for the Sacred Gifts Graduate Tour must be made by November 30, 2010
If you sign up for a tour within 60 days of the tour date, full payment will be due immediately before we can confirm your space on the tour. Sorry there will be no refunds if you cancel at this point.
We highly recommend you purchase trip insurance in case of illness.
If, in the unlikely event, Red Lotus Tours, Ltd., needs to cancel a tour, we reserve the right to do so. Your deposit and/or any other monies paid to us will be refunded in full within 3 weeks of the cancellation. We will try to never cancel a trip less than 6 weeks prior to departure unless there is a ‘force majuere”. In case of a ‘force majeure”, there may be some reasonable expenses deducted from your refund. |
Proof of Insurance |
It is required by Red Lotus Tours, Ltd. that you must be fully and adequately insured for the duration of your chosen trip. We will ask for proof of this insurance at the time of your final payment. If you fail to provide us with proof of adequate insurance, we reserve the right to cancel your tour. The cancellation will be subject to the rules of our cancellation policy. Due to the adventurous nature of our journeys, we require that you have medical, and personal accident insurance. We also recommend that you have loss of baggage and personal items as well as cancellation insurance.
It is also essential that you make Red Lotus Tours, Ltd. aware of any medical conditions or health concerns you may have that would affect your ability to complete a trip. Trips to Peru take place at elevations from 9,000 to 13,000 feet, and this must also be taken into account and reported to your physician. This notification must be made in writing at or before the time of booking. If you have any health concerns whatsoever, these must be discussed with your physician prior to your departure. |
Arrival and Departure |
Due to the cohesive nature of our tours, it is very important that you arrive on the first day of the tour and stay for the entire tour. We will not be able to provide discounted rates or refunds for portions of the tour that are unused due to late arrival or early departure. |
Travel Arrangements |
You will be responsible for booking your travel arrangements to the country visited. Transportation within that country will be booked by Red Lotus Tours, Ltd. You will be responsible for ensuring you have all your travel documents in order, as well as emergency, personal liability and medical insurance, and immunizations. You will always need a passport that is valid for at least 6 months after your visit, and we will inform you of Visa requirements, as well as required and recommended immunizations. Red Lotus Tours, Ltd. accepts no responsibility for travelers who fail to provide the required documentation, fail to get the proper immunizations to enter a country, or who do not abide by the laws currently in force. Plan carefully! |
What's Included |
The price of your tour will INCLUDE all transportation in the country we are visiting (typically trains, private buses, taxis; occasionally in-country flights), hotels, and most meals (at least two meals per day), entrance fees to parks, archaeological ruins, airport departure taxes, tips and all classes specified in the itinerary of the tour you are taking. EXCLUDED expenses are: airfare to and from the country we are touring, travel visas, alcoholic beverages, snacks, beverages and food taken outside of the meals provided, laundry, accommodation outside the tour, personal items and medication, souvenirs. Some trips will have supplementary or added itineraries available at an extra cost. Please read about each trip to make sure you understand what is in included and budget accordingly. |
Currency Exchange |
All prices are quoted in US Dollars. If you are using a currency besides US Dollars to pay for your trip, we will use the exchange rate offered by the bank on the day of the transaction.
Red Lotus Tours, Ltd. reserves the right to increase trip prices to take account of government action, currency fluctuation, increases in transportation costs, and/or noticeable rise in accommodation costs. Red Lotus Tours, Ltd. will absorb a sum equal to 2% of the trip costs should a surcharge be applicable. |
Number of persons per Journey |
Unless stated otherwise, Red Lotus Tours, Ltd. takes a maximum of 12 people per trip. Our tour will depart once there is a minimum of 8 people booked and paid in full. |
Style of Travel |
Our accommodations are ‘comfortable’. Comfort means a wide range of travel experiences somewhere between budget and five star. Hotel and travel provided will have a little extra cushiness, while maintaining a cultural, charming experience. We will often have private and upgraded transport (where available), and most meals will be included. |
Liabilitiy/Releases |
All travelers participate in activities and events during the trip at their own risk. Tours in developing countries where lower standards of living, infrastructure and efficiency often prevail, will intrinsically involve risk of physical injury and illness greater than those encountered in daily life. You accept these risks by partaking in the tour. You acknowledge and assume all risks inherent therein. Red Lotus Tours, Ltd., its employees, guides and contractors do not accept responsibility for any client or dependant thereof in respect of any loss, injury, illness, damage, accident, fatality, delay or inconvenience from the time of arrival to the time of departure. |
Itinerary Changes |
The tours may travel through areas where there may be disruption to itineraries and schedules for a large number of reasons, including but not limited to vehicle defects, breakdown of equipment, strikes, theft, acts of God or government, acts of terrorism, criminal activity, war, a force majeure event, or the negligence or default of any supplier of services. Alternative arrangements will be made when/where practicable and possible, but no liability is accepted for either disruption or if any operator temporarily withdraws a service for whatever reason. Should Red Lotus Tour, Ltd. have to curtail a trip for any reason the company will not be liable for the client’s additional costs or refunds. Red Lotus Tours, Ltd. will use all reasonable endeavors to complete a trip or utilize an alternative arrangement. Route and accommodation changes may also sometimes be necessary. These will always be made at the discretion of the tour leaders, generally for the benefit of the group, and do not constitute and alteration of your tour, therefore you will not receive any compensation for such changes. |
Authority on Tour |
The tour leader has overriding authority on our tours. By signing our booking form you agree to this. If you commit any illegal act on a tour, or if in the opinion of the tour leader your behavior is detrimental to the safety or welfare of the group as a whole, you may be asked to leave the trip without any right to a refund. |
Videotape / Photographic Release |
You agree that Red Lotus Tours, Ltd., and it’s agents may take photographs and videotapes of you and use them in promotional, publicity, merchandising or commercial purposes. By signing the booking form, you hereby authorize the reproduction, copyright, sales, broadcast and/or distribution of said videotape, sound recording and pictures for such purposes and for no financial or other remuneration. You release Red Lotus Tours, Ltd. and its representatives and agents from any damages, losses, liabilities, costs, expenses or claims arising from such use of your pictures or voice. |
Your Satisfaction is of the Utmost Importance |
During your trip with Red Lotus Tours, Ltd., if you encounter any problems or dissatisfaction please discuss this immediately with your tour leader(s). If this is not possible or if the problem cannot be resolved and you wish to complain, a written complaint should be sent within 30 days of completing your trip.
We strive to maintain the highest of level of satisfaction possible, however, please be aware that you are on a tour with other individuals, and everyone’s personal needs cannot always be met to the fullest. The nature of our tours is to build cohesiveness as well as flexibility, and we ask that you become part of a group, putting some of your personal preferences aside for the duration of the journey. |
The Booking Agreement Form |
The booking form represents the entire agreement between the client and Red Lotus Tours, Ltd., who is the tour operator. On signing the booking form you show your willingness to accept our terms and conditions and confirm that you have the authority to accept such terms and conditions. On accepting your booking we agree to carry out our obligations to you as outlined and defined above.
This contract is governed by and shall be construed according to the laws of the State of Washington, USA, and both parties agree to submit to the jurisdiction of the State of Washington, USA, courts. |
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